Contact details

Phone us

You can call us for general business toll-free from anywhere within the Northland region between the hours of 8am to 4.30pm, Monday to Friday (except public holidays), on:

0800 002 004

You can phone the regional council offices directly on the numbers listed below during opening hours:

Whangārei : 09 470 1200 |  Dargaville :  09 439 3300 | Kaitaia :  09 408 6600 | Waipapa : 0800 002 004 | Ōpua :  0800 002 004

After hours

If it's urgent and outside normal business hours, our after hours service provider will take your call.

Environmental Hotline

For pollution and environmental incident reporting, call the 24/7 Environmental Hotline toll-free on:

0800 504 639 

Email us

You can send us an email on: [email protected]  (Please note that this email address is only monitored during office hours.)

Write to us

Our central mailing address is:

Northland Regional Council
Private Bag 9021
Te Mai, Whangārei 0143

Please note that all postal items should be sent to this address.

Cheques - we no longer accept cheques. Find out how to pay online

Fax us: 09 470 1202

Change your address

Let us know if you or your business has changed addresses by completing our online change of address form.

Visit our offices

We have offices in Whangārei, Kaitaia, Dargaville, Waipapa and Ōpua*.  

We're open Monday to Friday (except public holidays).

*Ōpua is an operational base and may not be manned. Please contact the office on 0800 002 004 prior to visiting.

36 Water Street
Whangārei 0110

Hours - 8.00am - 4.30pm
P 09 470 1200
Ground floor
32 Hokianga Road
Dargaville 0310

Hours - 9.00am - 4.00pm
P 09 439 3300
Unit 10, Industrial Bldg 2,
13 Baffin St
Ōpua 0200

Hours - 8.30am - 4.30pm*
*Ōpua is an operational base and may not be manned. Please contact the office prior to visiting.
P 09 402 7516
192 Commerce Street
Kaitaia 0410

Hours - 8.30am - 4.00pm
P 09 408 6600
Shop 9, 12 Klinac Lane
Waipapa 0295

Hours - 8.30am - 4.30pm
P 0800 002 004

Contact your Councillor

You may wish to contact your local regional councillor


The constituent boundaries map is available online

Give us your feedback

If you have any comments, compliments or complaints about our service or our website please let us know by completing our feedback form.

Official information requests

Find out how to make a request for information on our official information requests page.

How to contact us if you have a hearing or speech impairment

If you need to contact us and you are deaf, hearing-impaired, deaf-blind, or speech impaired, the New Zealand Relay Service (NZ Relay) may be able to assist you.

Media enquiries

Please refer to our media assistance page for contact details and other useful information.

Connect with us on social media

Go to our Facebook page.   Go to our Instagram page.   Go to our Twitter account.   Connect with us on LinkedIn.   YouTube icon.