Contact details

Phone us

You can call us for general business toll-free from anywhere within the Northland region between the hours of 8am to 5pm, Monday to Friday (except public holidays), on:

0800 002 004

You can phone the regional council offices directly on the numbers listed below during opening hours:

  • Whangārei : 09 470 1200 
  • Ōpua :  0800 002 004
  • Dargaville :  09 439 3300
  • Kaitāia :  09 408 6600
  • Waipapa : 0800 002 004

After hours

If it's urgent and outside normal business hours, our after hours service provider will take your call.

Environmental Hotline

For pollution and environmental incident reporting, call the 24/7 Environmental Hotline toll-free on:

0800 504 639 

Email us

You can send us an email on:

Please note that this email address is only monitored during office hours.

Write to us

Our central mailing address is:

Northland Regional Council
Private Bag 9021
Whangārei Mail Centre
Whangārei 0148

Please note that all postal items should be sent to this address.

Fax us

Our fax number is:
09 470 1202

Change your address

Let us know if you or your business has changed addresses by completing our online change of address form.

Visit our offices

We have offices in Whangārei, Kaitāia, Dargaville, Ōpua and Waipapa.  We are open Monday to Friday (except public holidays).

Whangārei Office

Opening hours:
8.00am - 5.00pm

Street Address:
36 Water Street

Postal Address:
Private Bag 9021
Whangārei Mail Centre
Whangārei 0148

Phone: 09 470 1200
Freephone: 0800 002 004
Fax: 09 470 1202
24/7 Environmental Hotline: 0800 504 639


Regional offices

Map showing Whangarei office location.


Kaitāia Office

Opening hours:
8.30am - 4.00pm

Street Address:
192 Commerce Street
Kaitāia 0410

Phone: 09 408 6600

Map showing location of our Kaitaia office.

Waipapa Office

Opening hours:
8.30am - 4.30pm

Street Address:
Shop 9, 12 Klinac Lane
Waipapa 0295

Phone: 0800 002 004

Map showing location of our Waipapa office.

Ōpua Office

Opening hours:
8.30am - 4.30pm

Street Address:
Unit 10, Ōpua Industrial Marine Park
Ōpua 0200

Phone: 0800 002 004

Map showing the location of our Opua office.

Dargaville Office

Opening hours:
8.00am - 4.00pm

Street Address:
42 Hokianga Road
Dargaville 0310

Phone: 09 439 3300

Map showing the location of our Dargaville office.

Contact your Councillor

You may wish to contact your local Regional Councillor.

Give us your feedback

If you have any comments, compliments or complaints about our service or our website please let us know by completing our feedback form.

Find out how to make a request for information on our official information requests page.

How to contact us if you have a hearing or speech impairment

If you need to contact us and you are deaf, hearing-impaired, deaf-blind, or speech impaired, the New Zealand Relay Service (NZ Relay) may be able to assist you.

Media enquiries

Please refer to our media assistance page for contact details and other useful information.


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