Residents' Survey

The Residents' Survey across the region is aimed at measuring the level of awareness of regional council services; how well the existing communication channels are performing; and how satisfied a sample of its customers are with the services they had received.

2019 survey

Congratulations to the following people, who have each won a $50 Prezzy card:

  • Bert, Kaitāia
  • Jillian, Kaitāia
  • Roger, Ngunguru

Their names were drawn at random by Key Research from the pool of all survey respondents.

More than 750 people completed the survey and the results will be published here when they are available.

Previous survey reports


Download the resident satisfaction survey report - September 2018 (PDF, 1.54MB)


Download the resident satisfaction survey report - May 2016 (PDF, 902KB)

Read the 'Resident satisfaction survey sets baseline for regional council' media release