General enquiries and feedback

Send us your general enquiries or any comments, compliments or complaints about our service or our website.

Pollution and environmental incidents - To report an urgent pollution control matter, call our 24/7 Incident Hotline: 0800 504 639

Official information requests - To make a request for official information, go to our Official Information Request page

Residents' Survey - To help us understand what’s important to our communities, complete our Residents' Survey

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