Utility services

Power outages

Everybody is reminded to keep clear of power lines which are low or on the ground.  All such lines must be treated as being live at all times and we ask parents to check their properties and closely supervise children near any power lines.

In case of emergencies or to report downed lines, phone 111


Whangarei & Kaipara Districts (Northpower)

Find Northpower faults and outages for Whangarei and Kaipara districts

You can contact the Northpower faults line on 0800 104 040 or:

Whangarei (central control room):

09 430 1803


09 439 3114


09 431 8228


Far North District (Top Energy)

Find Top Energy faults and outages for the Far North district

You can phone Top Energy toll-free for further information:

0800 867 363