Total Mobility is a nationwide scheme that provides a transport subsidy to help people with disabilities stay connected within their community.
If you have a disability that prevents you from using public transport, you could be eligible for a 50% subsidy (up to a maximum of $25) on eligible door-to-door transport to help you get around Whangārei.
The scheme uses an electronic swipe card system – Ridewise.
- have a disability which prevents you from always using other public transport;
- you are aged 11 or older; and
- you live in the Whangārei district;
you are likely to be eligible for Total Mobility assistance.
To confirm your eligibility, you will need to contact one of the Total Mobility agencies listed below and undergo an assessment to ensure you meet the national eligibility requirements. There may be a charge for this.
Getting a Ridewise card
You need a current Ridewise card to qualify for the 50% subsidy. To get a card, you need to provide a recent photograph and a fee of $8.80 to your agency. The agency will pass these on to Northland Regional Council, along with your details, so a Ridewise card can be produced for you.
Who do I contact for an assessment?
|Agent||Contact numbers||Contact person|
|Age Concern - Whangārei
16 Manse Street
|Phone: (09) 438 8043
Fax: (09) 430 3750
|CCS Disability Action
291 Kamo Road
|Phone: (09) 437 1899
Fax: (09) 437 0209
PO Box 1478
|Phone: (09) 437 0186
Fax: (09) 437 2894
|Community Mental Health
C/- Norton House
PO Box 742
|Phone: (09) 430 4101
Fax: (09) 430 4105
|The Epilepsy Association of
PO Box 712
|Phone: 438 5498
|Idea Services151 Bank Street
|Phone: 470 2000
|Lester Heights Hospital
93 Fourth Avenue
|Phone: 438 3909
Fax: (09) 438 3953
40 John Street
|Phone. 430 0988
Fax. 438 9468
|Phone: 437 1194
Total Mobility and Ridewise user guide
Read more about Total Mobility and Ridewise in the user guide below.
Download the Total Mobility User Guide (PDF, 270KB)
Total Mobility around New Zealand
Visit the NZTA website to find a user's guide to the Total Mobility scheme in the different regions around New Zealand.
Two taxi companies provide the Total Mobility service in Whangārei and can be contacted on the following numbers:
Phone: (09) 438 4444
A1 Cabs Whangārei
Phone: (09) 438 3377
Access Whangārei Map
The Tiaho Trust have made available a guide designed to help you find your way around the city, listing mobility parking spaces, accessible amenities including toilets, accommodation, conference, retail and dining options in Whangārei.
Find the Access Whangārei Map on the Tiaho Trust's website at: www.tiaho.org.nz
More information on Total Mobility
For more information on Total Mobility please contact:
Total Mobility Co–ordinator
Direct line: 09 470 1112