Eftsure supplier verification

Northland Regional Council (NRC) uses Eftsure to verify business and bank details before making payments, helping protect against fraud and cybercrime. This process is secure, approved by NRC, and free for suppliers.

Watch this short video to learn how Eftsure keeps supplier payments safe.

Supplier verification with Eftsure

Northland Regional Council (NRC) has partnered with Eftsure to make sure payments go to the right people. This helps protect against invoice fraud and cybercrime.

From 19 January 2026 we’ll start using Eftsure to check that supplier details – like your business name and bank account – are correct before we make a payment. Many councils and organisations in NZ and Australia use Eftsure for this reason.

Eftsure is recognised for protecting supplier payments against fraud and error by validating NZBN, GST registration status and bank account details to ensure payments are made to the intended recipient.

If you supply goods or services to NRC (including KMR suppliers), you may get an email from Eftsure asking you to confirm your details. This is safe and approved by NRC.

We know some suppliers have been told never to share bank details. This process is different – it’s secure and helps protect you and us from fraud.

All suppliers and subcontractors must register with Eftsure and verify their details before doing business with us. The business information required for verification includes:

  • Bank details
  • Trading name
  • GST registration
  • Company contact information
  • You’ll get an email from Eftsure.
  • Click the secure link in the email.
  • Confirm your business and bank details.

Done – you’re verified.

Important:

NRC will never ask for passwords or unrelated personal information.

You do not need to pay anything.

It is your responsibility to ensure your details are up to date. Please notify us immediately if your details change, or if you notice any discrepancies. 

To update your details, contact us at accounts@nrc.govt.nz or on 0800 002 004 and ask to be sent an 'Eftsure change request'.

You will then receive an email from NRC with a link to update your data in their portal, and then a confirmation email once your data has been verified.

Depending on the data to be updated, you may receive a phone call from an Eftsure team member to verify your details over the phone before you receive a confirmation email.

The email will show your details partly filled in and mention NRC.

If you’re unsure, call us on 0800 002 004 or email accounts@nrc.govt.nz

Eftsure Support:

Frequently asked questions

Eftsure is a business to business (B2B) payment protection service that we use to streamline and protect our supplier onboarding process. Whether a threat originates from within our organisation, a supplier or a third-party organisation, Eftsure helps protect our supplier base and reduces the risk of payment error, fraud attempts and cyber-crime. Eftsure’s alert system helps us avoid paying fraudsters instead of the correct recipients, lowering your risk of delayed payment.

No. NRC uses Eftsure to keep payments safe. When you follow the instructions to verify your details on Eftsure’s website, you will see your bank account details are partly populated, which identifies you and names Northland Regional Council, which confirms the legitimacy of the email. If you still have concerns, please call us on 0800 002 004 and ask about Eftsure.

Yes. Eftsure is a trusted platform used by councils, government agencies, and businesses across NZ and Australia. It uses secure systems and bank-grade encryption to protect your information.

Supplier data is stored in Eftsure servers, which are physically located in Australia, including back up servers. You may already be using Eftsure with other vendors. They presently work with many clients across Australia and in New Zealand.

Eftsure will check your account details against its national database of over four million verified vendors. If you are not already verified, you will need to complete the process. You’ll receive an email from NRC with instructions on how to do this.

Yes. We can’t pay you until your details are verified. To protect our supplier base and reduce the risk of payment error, all suppliers must be verified through the Eftsure process. If a supplier refuses, they will not be approved as a supplier.

No. It’s free for suppliers.

You can still verify your details. The Eftsure form will guide you.

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