Power outages and faults

Everybody is reminded to keep clear of power lines which are low or on the ground.  All such lines must be treated as being live at all times and we ask parents to check their properties and closely supervise children near any power lines.

In case of emergencies or to report downed lines, phone 111.

Whangārei & Kaipara Districts (Northpower)

Find Northpower faults and outages for Whangārei and Kaipara districts

You can contact the Northpower faults line on 0800 104 040 or:

Whangārei (central control room):
09 430 1803

09 439 3114

09 431 8228

Far North District (Top Energy)

Find Top Energy faults and outages for the Far North district

You can phone Top Energy toll-free for further information:
0800 867 363